We would be delighted to hear your feedback on our products and our service.
For contact information and for assistance with shipping and ordering questions, please see our Important Info section to the left.
Our mailing address:
1803 Democrat St. Ste C
Honolulu, HI 96819
No visitors. Local pickup unavailable. We operate online only.
Phone: 808-352-8593. We will respond via email with an order status or will return your call within five business days. Please call from the phone number you entered for your order. For faster service, use email (see below, or check the Contact Us section to the left, or respond to your order confirmation email).
Click Compose/New in your email program to generate a new email, copy and paste the email address, put your order number or a product number you are inquiring about in a Subject line, write your message and click Send. Or, respond to your confirmation email or any other recent email from us. Avoid email attachments.
Messenger: If you are a Facebook user, click a round blue button with a white lightening on any page to send us a message. For an existing customer, please mention your order number unless you do not have it handy.
Mail Order Form for Check Payments: Please print and fill out this order form if sending a check or money order. Shipping rates page is yours to keep. Let us know to expect your letter in the mail. Or, provide your PayPal email for invoicing.
Sign Up: Subscribe to our email newsletter for store coupons & special offers available to newsletter recipients only and/or receive our occasional postcards. Click on the word Subscribe above or on Sign Up link at the bottom of page. Unsubscribe at any time. Make a note No Mail if you wish to receive our emails only. Phone number is not important for Sign Up section, so you could put any digits in that field.
Special Needs: To enlarge letters and photos, click in the right top corner of your browser and find plus and minus options. Or, look for Accessibility section in Settings of your mobile device or tablet to make letters bigger on your screen. For visually impaired customers, we will be happy to accept a phone order. Please leave a message at the number above with the best time to call and a brief product description that you are looking for.
Feedback: To submit a question or feedback, see the bottom right corner below (pop-up windows must be allowed) or click this secure link.
Payments Accepted: We accept all major credit cards and bank account payments via PayPal, checks and cashier's checks drawn on U.S. banks, domestic and international money orders.
To ensure safety and accuracy of your order information, we do not accept phone orders at this time. Please order online at Hawaii-Gourmet-Shopping.com or send your order form by mail. Our contact link is easily found at the bottom of all store pages. Local time is Hawaii Standard Time.
If you received an email or phone message from Aloha Dream Kitchen about issues with your order, or your order status states Pending Review, the best way to correct your details is to place a new order with updated information and request cancellation of a previous order. Or, please make changes by logging into your Aloha Account (see Section 7 of our store terms) - creation of new accounts is currently disabled until further notice.
Use Search button to the left or our newest List of Brands (not yet complete) to locate a certain product or brand.
Bulk or wholesale pricing is available on most Hawaiian products for business to business sales. Our high-quality island gifts and treats make excellent souvenirs for corporate events, conventions, conferences, graduations, weddings, socialite gatherings and Grammy Awards. Check out Hawaiian Kona coffee, delicious whole macadamia nuts and tropical cookies, boxed chocolate covered macadamia nuts, exquisite local perfumes, exotic body lotions, fancy reusable chopsticks, island calendars, Merrie Monarch DVDs and many other unique Hawaii's treasures. Be prepared to mail or fax a copy of your current state reseller certificate or state tax license to qualify for bulk pricing.