We would be delighted to hear your feedback on our products and our service.
For contact information and for assistance with shipping and ordering questions, please see our Important Info section to the left.
Our mailing address:
P.O. Box 11861
Honolulu, HI 96828-0861
Phone: 808-352-8593. We will respond via email with an order status or will return your call within five business days. Please call from the phone number you entered for your order. For faster service, use email (see below, or check the Contact Us section to the left, or respond to your order confirmation email).
E-mail: Support@hawaii-gourmet-shopping.com (click Compose/New in your email program to generate a blank email, copy and paste this address, add Subject, write your message and click Send). Please mention your order number or a product number you are inquiring about.
Mail Order Form: Please print and fill out this order form if sending a check or money order. Shipping rates page is yours to keep. Let us know to expect your letter in the mail. Or, provide your PayPal email for invoicing. If unable to checkout online after trying all available browsers and cannot provide PayPal email, you may take a clear photo of this completed order form and send it to our email address above in .jpg, .jpeg or .pdf format. Make sure to immediately delete any card information from your camera/phone, your computer and from your email for security reasons. Do not include card details into email text and use caution with photos.
Skype: Contact us via Skype (alohadreamkitchen.com). Please email your Skype name, so we could respond to your contact request. Otherwise, Skype may not show your request. We will never ask for your credit card information via Skype or Live Chat.
Sign Up: Subscribe to our email newsletter for store coupons & special offers available to newsletter recipients only and/or receive our occasional postcards. Click on the word Subscribe above or on Sign Up link at the bottom of page. Unsubscribe at any time. Make a note No Mail if you wish to receive our emails only. Phone number is not important for Sign Up section, so you could put any digits in that field.
Special Needs: For visually impaired customers, we will be happy to accept a phone order. Please leave a message at the number above with the best time to call and a brief product description that you are looking for.
Feedback: To submit a question or feedback, see the bottom right corner below (pop-up windows must be allowed) or click this secure link.
Payments Accepted: We accept all major credit cards, PayPal, checks drawn on U.S. banks, domestic and international money orders. For Yandex.Money payments from most cards issued in Eastern Europe and Baltic, email us for instructions.
To ensure safety and accuracy of your order information, we do not accept phone orders at this time. Please order online at Hawaii-Gourmet-Shopping.com or send your order form by mail. Our contact link is easily found at the bottom of all store pages. Local time is Hawaii Standard Time.
If you received an email or phone message from Aloha Dream Kitchen about issues with your order, or your order status states Pending Review, the best way to correct your details is to place a new order with updated information and request cancellation of a previous order. Or, please make changes by logging into your Aloha Account (see Section 7 of our store terms) - creation of new accounts is currently disabled until further notice.
Use Search button to the left or our newest List of Brands (not yet complete) to locate a certain product or brand.
Bulk or wholesale pricing is available on most Hawaiian products for business to business sales. Our high-quality island gifts and treats make excellent souvenirs for corporate events, conventions, conferences, graduations, weddings, socialite gatherings and Grammy Awards. Check out Hawaiian Kona coffee, delicious whole macadamia nuts and tropical cookies, boxed chocolate covered macadamia nuts, exquisite local perfumes, exotic body lotions, fancy reusable chopsticks, island calendars, Merrie Monarch DVDs and many other unique Hawaii's treasures. Be prepared to mail or fax a copy of your current state reseller certificate or state tax license to qualify for bulk pricing.