We would be delighted to hear your feedback on our products and our service.
For contact information and for assistance with shipping and ordering questions, please see our Important Info section to the left.
Our mailing address:
P.O. Box 11861
Honolulu, HI 96828-0861
Phone: 866-941-9339. We will respond via email with an order status or will return your call within five business days. Please call from the phone number you entered for your order. For faster service, use email (see below, or check the Contact Us section to the left, or respond to your order confirmation email).
E-mail: Support@hawaii-gourmet-shopping.com (please mention your order number or a product number you are inquiring about)
Order Form: please print and fill out to fax or mail your order.
Skype: Contact us via Skype (alohadreamkitchen.com). Please send your Skype name, so we could respond to your contact request. Otherwise, Skype will not show your request at all. We will never ask for your credit card information via Skype or Live Chat.
Feedback: To submit a question or feedback, see the bottom right corner below.
To ensure safety and accuracy of your order information, we do not accept phone orders. Please order online at Hawaii-Gourmet-Shopping.com or send your order by fax or mail. We will never ask you to email your credit card information. Our contact page is easily found at the bottom of all store pages. Local time is Hawaii Standard Time.
If you received an email or phone message from Aloha Dream Kitchen about issues with your order, or your order status states Pending Review, the best way to correct your details is to place a new order with updated information and request cancellation of a previous order. Or, please make changes by logging into your Aloha Account (see Section 7 of our store terms).
Use Search button to the left or our newest List of Brands (not yet complete) to locate a certain product or brand.
Bulk or wholesale pricing is available on most Hawaiian products for business to business sales. Our high-quality island gifts and treats make excellent souvenirs for corporate events, conventions, conferences, graduations, weddings, socialite gatherings and Grammy Awards. Check out Hawaiian Kona coffee, delicious whole macadamia nuts and tropical cookies, boxed chocolate covered macadamia nuts, exquisite local perfumes, exotic body lotions, fancy reusable chopsticks, island calendars, Merrie Monarch DVDs and many other unique Hawaii's treasures. Be prepared to mail or fax a copy of your current state reseller certificate or state tax license to qualify for bulk pricing.
Local order pickup for select products will be available per appointment on most Tuesdays and Thursdays at Ivanka Food Mart Russian Store from 12 to 7 p.m. (Honolulu, HI - new address to be announced). Please have your Aloha Dream Kitchen order pre-paid online and confirmation page printed. Instant PayPal payments are processed immediately and cannot be deferred. If your entire order is picked up, we will refund a shipping fee. Product availability is not guaranteed, some backordered items will require shipping or additional pickup. Ask for Lana and mention that you are picking up your online order for Aloha Dream Kitchen. Make sure to arrange for an appointment in advance. Ivanka Food Mart is a separate entity, does not stock our Hawaiian products for the most part and cannot process your online order. All questions concerning this web site or your appointment should be directed to Aloha Dream Kitchen only, see Contact Us page to the left.